Service Support-Zhengzhou Hongxin Mining Equipment Co., Ltd.

Technical Support

For 25 years, we've been dedicated to providing customers with professional dry powder balling solutions.

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Service Commitment

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Service Commitment

A partnership for life, built on collaboration.

Zhengzhou Hongxin Mining Equipment Co., Ltd. specializes in providing customers with professional dry powder balling solutions.

Appointment Service

After the product is installed, please call the "After-Sales" hotline for any post-sales issues and to schedule an in-home service appointment.

Professional after-sales team

On-site after-sales service: We provide reliable product repair and inspection services, along with comprehensive product testing and diagnostics.

Acceptance approved, warranty becomes effective

If safety hazards are detected, notify maintenance; if the inspection passes, register relevant information based on the inspection results.

Service Process

Online Consultation

Customized Solution

Effective Communication

Confirm the plan

Production and Assembly

Packaging and transportation

Installation Training

Pre-sales and After-sales Services

Thoughtful Pre-Sales Service

Customized Solutions

For 25 years, we've been dedicated to providing customers with professional dry powder briquetting solutions, offering tailored equipment and comprehensive systems for large-scale projects in industries such as metallurgy, chemical engineering, coal mining, and mining.

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A professional technical team

Over 600 briquetting production lines of various types

A dedicated team of experts and service professionals provides the relentless momentum that is propelling Hongxin Mining toward a century-long legacy. Currently, Hongxin Mining designs, manufactures, assembles, and tests all its products strictly in accordance with international quality certification standards—resulting in offerings that are highly acclaimed by customers worldwide.

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High-quality after-sales service

24/7 online customer service

After-sales engineers are fully involved in multiple stages, including guiding equipment installation and commissioning, providing user training, and conducting regular follow-up inspections. Whenever issues arise during equipment use, customers can always count on prompt responses and solutions.

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Customer visit